Support

Get help with FinLit Quest

Have a question, found a bug, or want to send feedback? Email us directly:

Frequently asked questions

Do I need an internet connection to play?

No. FinLit Quest works fully offline once loaded — there's no server, no login, and no network requirement to play any puzzle or lesson.

Will my progress transfer to a new device, or if I reinstall the app?

No. Your coins, XP, level, streak, and puzzle/lesson progress are stored only on the device you're playing on — there's no account or cloud backup, so progress doesn't carry over to a different device, and reinstalling the app starts fresh. See the Privacy Policy for details on how data is stored.

How do I reset my progress?

Clear the app's local storage/site data from your browser or device settings. This permanently deletes your saved progress, since no copy of it exists anywhere else.

How do coins and XP work?

You earn coins and XP by solving word puzzles and completing lessons. Coins can be spent on optional in-puzzle hints or full-word reveals — they're never required to progress, can't be purchased with real money, and have no value outside the app.

Is there a way to contact you about something not covered here?

Yes — email drmoore412@gmail.com and we'll get back to you.